Request emergency assistance

This service is for Canadian citizens in need of emergency consular assistance. We do not have information about immigration, permanent residence, or visas.

Email

sos@international.gc.ca
Emergency contact form

Telephone

From outside Canada

Call the nearest embassy or consulate.
+1 613 996 8885 (call collect where available)
Toll-free numbers in some countries

From inside Canada (non-passport-related)

613-996-8885
1-800-387-3124 (toll-free from the U.S. and Canada only)

Emergency passport services within Canada (weekends and statutory holidays)

1-800-567-6868 (toll-free from Canada only)

SMS

+1-613-686-3658 (carrier charges may apply)

+1-613-909-8881 (carrier charges may apply)

Canada Emergency Abroad

We are experiencing technical difficulties with Telegram. Please use another way to contact us.

Signal

+1-613-909-8087

TTY (for persons with a hearing loss)

613-944-1310
1-800-394-3472 (toll-free from the U.S. and Canada only)

If we are experiencing a high volume of calls, you may be asked to leave a message. Please follow the instructions carefully. We will return your call as soon as possible.

Emergency information

The following information and resources can assist you to manage emergency or crisis situations that may arise while you are abroad.

Arrest and detention
Child abduction and parenting or custody issues
Conversion therapy
Death abroad
Financial assistance
Forced marriage
Kidnappings outside Canada
Large-scale emergencies abroad
Lost or stolen belongings abroad
Missing persons
Passport security
Physical assault abroad
Sexual assault abroad
Sickness or injury